IMPORTANT NOTICE: We are working around the clock with our courier company and internal teams to ensure that any delays are adequately and timeously sorted, and that kits are timeously collected.
Check out our FAQ or feel free to leave a message or to call us if you have any further questions. Our office hours are Monday - Friday from 08:00 to 16:30.
How can we help you?
Frequently asked questions
Take a look at our FAQ and find answers to common questions regarding registration, donation and more.
It's important that we can reach you if you're identified as a lifesaving matching donor, so please keep us updated with any changes to your personal details.
If you just need to update us about a change to your contact details, including your name, you can do this online.
Are you having problems registering?
Would you like to ask the team about organising a donor recruitment event in your area?
Do you have any questions about the blood stem cell collection process?